Payment Faq

SmartBiz helps businesses create their online store, which is managed and operated by the seller. Request you to contact the seller to understand the status of your order.

Please contact the seller to check if the delivery can be rescheduled.

Please check the ‘Order Tracking’ page for the store's operating hours. Please connect with the seller for any queries.

Delivery

01My order is shipped but the delivery is delayed (Promised delivery ETA has passed but order is still stuck in ‘Shipped’ stage).

02I want to postpone the delivery of my order as I am not home today, how can I do that?

03I am at the store to pickup my order but the store is closed.